Shipping & Fulfillment

Welcome to Verplex Merch!
We’re excited to bring you unique, made-to-order products created with love and care. Please read below for important information about how we handle fulfillment and shipping.

Made-to-Order Production

All of our products are made especially for you once you place your order.
We work with a trusted third-party production partner, Printify, to fulfill and ship our products directly to you.
This helps us reduce waste and offer a wider range of designs and styles!

Because of this model:

  • Production time typically takes 2–7 business days after your order is placed.

  • Once production is complete, your order will be shipped to your address.

Shipping Information

Shipping times vary depending on your location and the fulfillment center used.
Typical delivery estimates:

  • United States: 3–7 business days

  • Canada: 5–10 business days

  • International: 7–20 business days

Please note:
These timelines are estimates and may be affected by holidays, high-demand seasons, or carrier delays outside of our control.

Shipping Costs & Currency

All prices and shipping costs on our store are listed in [USD].
At checkout, you will see your final total including shipping fees calculated in the same currency.
We currently ship worldwide, and shipping rates are calculated based on your location.

Responsibility and Customer Service

Even though a third-party partner fulfills your order, Verplex is 100% responsible for:

  • Customer service

  • Order issues

  • Returns and exchanges (if eligible)

If you have any questions or concerns about your order, please contact us at [verplex321@gmail.com] — we're here to help!

Returns and Exchanges

Because each item is made to order, we currently only accept returns or exchanges for:

  • Items that arrive damaged

  • Incorrect items received

  • Items lost in transit (after a reasonable waiting period)

Please see our full Returns & Refund Policy for more details.

Thank you for supporting Verplex!

We appreciate every order and are proud to bring your ideas and passion to life through our products.